Mercure Santiago Centro Hotel, Santiago

My stay at the hotel was a mixed experience. The rooms seemed neglected with missing supplies and astonishingly no availability at a certain hour. Despite that, the service was exceptional, with a friendly and humorous approach to all my challenges. The location had its downsides with disturbances nearby but was conveniently close to transportation. The dining offered some tasty options but lacked variety. Overall, the facilities were decent but nothing extraordinary.

The hotel offers clean and comfortable rooms, friendly staff, and a great location near public transportation. However, the dining experience may fall short, and certain areas need refreshing.

The hotel offers a mixed experience with some highlights like spacious rooms with a view of the national library and a peaceful ambiance, but also some drawbacks including defective lights and a slightly gloomy feel due to overlooking apartments. The service varies from very obliging to unhelpful, and the location is convenient, close to attractions but lacking some charm. The dining options are decent but not exceptional. Overall, there are positives to enjoy but some areas that could be improved.

My stay at the hotel was quite pleasant overall. The rooms, although facing the main street, were not too noisy and felt a bit old. The service provided was exceptional, with staff going out of their way to meet our needs. The location was convenient, close to many attractions downtown. The dining experience had its ups and downs but featured some nice Chilean touches. However, there were some issues with the breakfast service. The facilities were decent and satisfactory for my stay.

I stayed in this hotel with a mix of experiences. The rooms were clean and spacious, but unfortunately, the noise level was quite bothersome due to a loud party. The service was a bit of a hit or miss, with unfriendly check-in but a helpful receptionist. The location was convenient for exploring the city, although safety at night was a concern. Dining was satisfactory, but not exceptional.

My stay at the hotel was fantastic! The rooms were modern and had comfortable beds, ideal for people with disabilities and featuring 2 double beds. The service was top-notch, with friendly and helpful staff. The location was superb, within walking distance to key attractions and boasting a stunning view of the city. The dining experience was decent, though breakfast service could be improved. Overall, a great value for the money with excellent facilities.

My stay at the hotel was a mixed experience. The location was excellent, close to shopping, attractions, and entertainment, with a beautiful city view. The rooms, however, were not as expected, with noise issues that affected my stay. The service was a bit inconsistent, with some helpful staff but also some challenging interactions. The dining options were fabulous but restricted in timing. Overall, a decent stay with room for improvement.

The hotel had clean and modern rooms, although the shower room needed some additional cleaning. The service was professional and helpful, but there were some inconsistencies in the level of service provided. The location was excellent, right in the city center and close to many attractions. The dining options were good, with some room for improvement in service efficiency. Overall, a decent stay with room for enhancements.

My stay at the hotel was fantastic, with great rooms, but the service fell short of expectations. The location was convenient, albeit slightly unsafe at late hours. The dining experience was enjoyable, although it could be better organized. The facilities were well-equipped and maintained.

I was pleasantly surprised by this Mercure hotel. The rooms were spacious and on par with other Mercures worldwide that I have stayed at. The beds were a bit small but the updated floors and woodwork gave a modern touch to the room. Overall, the room was very spacious and well-appointed.